Policy Service Contacts

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Company	Service Dept. Contacts
a
Allianz	800-950-5872
American General	800-888-2452 (opt. 2,2) 855-930-0370 (Fax)
American National	800-899-6806 (Life: opt. 1): (Annuities opt. 2) 888-237-1012 (Fax)
Banner Life / Legal & General	888-585-9198 opt. 1,3 301-294-6960 (Fax) customerservice@bannerlife.com Banner Life Website
Brighthouse	800-334-4298, opt. 2, for policies with 7 digits, beginning with the digit 7 844-475-7020 for term policies with the suffix "UT" 800-638-5000 for whole life policies with the suffix "UT" 908-655-9573 (Fax--beneficiary & owner changes) ilis@metlife.com (Inforce Illustration Requests)
Cincinnati Life	800-783-4479; opt. 1 513-870-2099 (Fax) CLICPolicy_Service@cinfin.com
Empire General	800-366-9378 (Protective) 205-268-3402 (Fax) Protective Life Website
Equitable Life	888-228-6690, opt. 5 call to confirm fax number life-service@equitable.com
Genworth Financial	888-325-5433 (Life and LTC) 888-325-3299 (Fax - Life) LifeCustomerService@genworth.com (Life) 800-876-8220 (Fax - LTC) LTCcustomerservice@genworth.com (LTC) Genworth Website (Life and LTC)
Gerber
John Hancock	800-505-9427, Opt 1,1 617-572-1571 (Fax)
Liberty Life	800-366-9378 (Protective) (opt. 2,2)
Lincoln Benefit Life	844-768-6777, opt. 2,1
Lincoln National Life	800-487-1485, opt. 2 800-819-1987 (Fax) CustServSupportTeam@lfg.com
MassMutual	800-601-9983, option 5,1, then policy # 866-329-4527 (Fax) Lifefax@massmutual.com
Minnesota Life	888-413-7860 opt. 4,2 651-665-6955 (Fax) IDLPA@securian.com
Mutual of Omaha	877-894-2478 opt. 1 (LTC) 952-833-5410 (Fax) mutualofomahaLTC@illumifin.com
Nationwide	866-678-5433, opt. 3 (Illustrations: opt. 1) 888-677-7393 (Fax) lifedocs@nationwide.com (POS)
New York Life	800-225-5695
OneAmerica (State Life)	800-275-5101 opt. 1,4 (producer use) 800-537-6442 opt. 1,5 (policyowner use) 317-285-1593 (Fax) 317-285-2380 (Fax--Golden Rule policies) policyservice@oneamerica.com
Pacific Life	844-276-0193 opt. 1,2 949-219-8811 (Fax--POS)) LynCustomerService@PacificLife.com
Principal	800-654-4278 opt. 4,2,2,2, policy # 866-885-0390 (Fax) INDLifeService@exchange.principal.com
Protective Life	800-366-9378 (opt. 2,2) 205-268-3402 (Fax) service@protective.com Protective Life Website
Prudential Financial	800-782-5356, opt. 2 215-784-3624 (Fax)
ReliaStar Life (Voya)	855-848-2303 877-886-5050 (client number) 877-788-6305 (Fax) (or the fax # on the POS form) Liferequest@resolutionlife.us
SBLI	888-224-7254, opt. 3,2 781-994-4240 (Fax) customerservice@SBLI.com
Security Life of Denver (Voya)	877-886-5050 877-788-6305 (Fax) (or the fax # on the POS form) Liferequest@resolutionlife.us
Sun Life of Canada	800-786-2177 opt. 2,0 (Fixed Life)
Symetra	800-392-9920 opt. 3 866-532-1361 (Fax) Documents can be uploaded thru the insured's account, under documents tab)
The Standard	800-247-6888 Annuity: opt.1,2 800-378-457- (Fax--annnuity) Annuityservices@standard.com 800-247-6888 Life: opt. 2 800-247-6888 Individual LT disability: opt. 2
Transamerica	800-852-4678 866-622-5051 (Fax) tii.customerservice@transamerica.com
Travelers	800-334-4298, opt. 0 908-552-2140 (Fax) email: indLifeRequests@metlife.com
United of Omaha	800-775-7894 (Life) 402-997-1906 (Fax - Life, ATTN: Policyowner Services) mycustomerservice@mutualofomaha.com (Life) 800-646-7592 (Annuity) 402-997-1906 (Fax - annuity) annuity.service@mutualofomaha.com (Annuity)
US Financial Life	800-959-3894 803-233-3725 (Fax) USFLI@heritageli.com https://www.heritageli.com/usfli
VALIC	800-448-2542
Valley Forge (LIfe:Jackson Nat'l)	800-437-8854, opt. 1,2 803-333-7879 (Fax)
Voya Insurance and Annuity	855-848-2303 (Life) 877-788-6305 (Fax--Life) (this is a general fax #, prefer # on form) liferequest@resolutionlife.us (Life) 877-886-5050 (Fixed annuity) 855-720-0409 (Variable annuity) service@venerable.com (Fixed and Variable)
Zurich Kemper (Protective)	800-366-9378 (Protective)